Privacy Policy
Black Eden Weekend, Inc.
Effective: May 1, 2026
1. OVERVIEW
Black Eden Weekend, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit blackedenweekend.com or attend Black Eden Weekend.
2. INFORMATION WE COLLECT
We collect information you provide directly to us, including:
Name, email address, and phone number when you join our list, purchase a reservation, or contact us
Stay preference and attendance details when you respond to our communications
Payment information processed securely through our authorized ticketing platform (we do not store full payment card details)
Communications you send us via email, SMS, or contact forms
We also collect limited technical data automatically when you visit our website, including IP address, browser type, pages visited, and referral source. This data is used solely for analytics and site improvement.
3. HOW WE USE YOUR INFORMATION
We use your personal information to:
Process and manage your reservation
Send event updates, schedule information, and logistical communications
Respond to your inquiries and support requests
Send SMS or email marketing communications you have opted into
Improve our website and event experience
Comply with legal obligations
4. SMS COMMUNICATIONS
If you opt into SMS communications, your phone number will be used only to send you Black Eden Weekend event-related messages. We do not sell or share your phone number with third parties for their marketing purposes. You may opt out at any time by replying STOP. For full details, see our SMS Terms page.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and sending communications — including our ticketing platform, email/SMS platforms, and analytics providers. These providers are contractually obligated to handle your data securely and only for the purposes we specify.
We may also disclose your information if required by law or to protect the rights, safety, or property of Black Eden Weekend, Inc. or others.
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve any disputes. If you request deletion of your data, we will honor that request unless retention is required by law.
7. YOUR RIGHTS
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time
Lodge a complaint with a data protection authority if applicable
To exercise any of these rights, contact us at info@blackedenweekend.com.
8. COOKIES AND TRACKING
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain site functionality.
9. CHILDREN'S PRIVACY
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
11. CONTACT
For questions or concerns about this Privacy Policy, contact us at info@blackedenweekend.com or visit blackedenweekend.com.